Cisco firewall and tipping point

3 - 5 Years
Hyderabad

Job Description

Key skills:

Firewalls: Manage Cisco Firewall

IPS: Manage HP TippingPoint IPS devices using SMS

Tools: Knowledge on Tufin

Management servers: Knowledge on ASDM and NSM.



Job Description:

As a Senior Administrator, you should be able to handle L2 & L3 Level tickets per SLAs and act as first point escalation for all technical and process issues.

Provide guidance to L1 and adhere Compliance & Quality on Tickets

Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.

Plan and schedule Changes, Coordinating with different stakeholders.

Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.

Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.

Participate in business meetings with various stake holders on a need basis.

Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs.

Effort estimation/reviews on need basis for new projects.

Training of new team members. Able to work on Knowledge acquisition and updates to related documents

Flexible for 24/7 support

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Unit Force Technologies Consulting Pvt Ltd.
www.uftech.com
View Contact Details+

Contact Company:Unit Force Technologies Consulting Pvt Ltd.

Email :priyanka.s@uftech.com

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